Privacy Policy

Last updated: 12.02.2026

This Privacy Policy describes how Pote (“we”, “our”, or “us”) collects, uses, and protects your information when you use our mobile application available on iOS and Android.

By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect your email address and account credentials. This information is used to create and manage your account.

User Content

We collect information that you voluntarily store in the app, including information related to your pets such as names, notes, records, and other data you choose to enter. This data is stored solely to provide app functionality.

Device Information

We collect device identifiers necessary to send push notifications related to app functionality.

Payment Information

Payments are processed through Apple App Store or Google Play and managed via RevenueCat. We do not collect or store payment card information. We may receive limited information necessary to verify subscription status.

2. How We Use Information

We use collected information to:

• Provide and maintain the app
• Manage user accounts
• Enable app features
• Send push notifications
• Process subscriptions and payments
• Provide customer support

We do not use your data for advertising or analytics.

3. Analytics and Tracking

We do not use third-party analytics, tracking tools, or advertising SDKs.

4. Data Sharing

We do not sell or rent your personal information.

We only share information with third parties when necessary to operate the service, including:

• Apple App Store and Google Play for payments
• RevenueCat for subscription management
• Infrastructure providers required to host the service

5. Data Retention

We retain your data only as long as your account exists or as necessary to provide the service.

If you delete your account, your personal data and stored content will be deleted within a reasonable period unless required by law.

6. Account Deletion

You can delete your account at any time from within the app settings page. Upon deletion, your personal data and stored information will be removed from our systems.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.

8. Children’s Privacy

The app is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

10. Contact

If you have questions about this Privacy Policy, please contact us at:

hei@naarte.no